If all required information and paperwork are ready, your application can be filled out with assistance from a CityServe Team Member within an hour. The length of the application process depends on how prepared the applicant is.

The landlord and tenant do not have to be present together during the time of application. Each party has its own individual application to fill out. The application can be filled out on your own time.

For landlords and tenants who are residents of the following counties: Kings, Tulare, Los Angeles, San Luis Obispo, and Ventura, please visit https://lisc.tfaforms.net/449 to request an appointment with CityServe.

For landlords and tenants who are residents of Kern County: please request an appointment at www.cityservenetwork.com/evictionprevention to get started.

For residents of the following counties: Kings, Tulare, Los Angeles, San Luis Obispo, and Ventura—after applying, you can check the status of your submitted application at https://hornellp-ca.neighborlysoftware.com/CaliforniaCovid19RentRelief/Participant. To request additional assistance, call the CA COVID-19 Rent Relief Call Center at 833-430-2122.

For Kern County Residents: you can call the Housing Authority of the County of Kern at (661) 578-5339. for weekly updates.

Once an application is submitted, unfortunately, applications are not allowed to be edited. Please ensure you have the correct documentation at the time of your appointment.

If you apply and are ineligible for rent relief assistance, dial 2-1-1 to learn more about available resources and assistance programs near you.

Please bring the following paperwork with you to make the application process faster to complete. Thank you.

Renters

• Identification for any person residing in the household who is 18 years or old.

ONE of the following:

• Your 2020 Tax Return
• 2020 W2 and 1099G if you were unemployed
• Current pay stubs
• Proof of participation in a state or federal subsidy program such as CalFresh or CalWORKS (your 2020 or 2021 acceptance or renewal letter is preferred).

AND — IF YOU ARE APPLYING FOR HELP WITH UTILITY BILLS:

• Utility invoices or statements for any unpaid utility, water, trash, and internet bills after April 1, 2020.

Assistance for renters through this program does NOT qualify as income.

Landlords

ALL of the following:

• Valid form of Identification
• Lease or rental agreement reflecting renter’s name, residence address, and monthly rent due
• Rent ledger or rent statement showing the balance of unpaid rent from April 1, 2020
• W-8 or W-9 (for tax purposes)
• If you have 10 or more tenants and would like to upload information for all of them at once when you apply, please fill out this form.

Assistance paid directly to landlords through this program DOES qualify as income.