HUB CityServe App
POD CityServe App
HERO Network App
Video Tutorials

The CityServe App Ecosystem

Equipping HUBs and PODs to Deliver Resources Through the

 

“Last Mile of Need”

HUB CityServe App

The HUB CityServe app is an easy-to-use church compassion utility tool designed specifically for CityServe HUBs in the collaborative network. A CityServe HUB is a church or organization with the capacity and space to be a warehouse distribution center of Farmers to Families food boxes and goods in-kind (GIK) for local churches, also known as PODs (point of distribution), in its geographical region. The HUB CityServe app allows HUBs to manage received truckloads and distribution with approval, reporting, and tracking capabilities—creating a contactless and paperless verification process. The HUB CityServe app is a component of an app ecosystem that works in conjunction with the POD CityServe and the HERO Network apps.

HUB Network

How it Works:

  • Download the HUB CityServe app in the Apple App Store or Google Play.
  • Register your HUB by creating an account. Your HUB name will be the city where your church or organization is located, not the name of your church or organization. (ie. Canyon Hills Assembly of God Church is a HUB in Bakersfield, California, so its HUB name is Bakersfield.)
  • Creating a HUB account will automatically populate the map with your HUB name and location, making your HUB searchable by PODs to connect with via the POD CityServe app.
  • When a truckload is received at your HUB, a signed Bill of Lading in the app will electronically populate your HUB warehouse with the truckload.
  • HUBs commit to USDA requirements for each Farmers to Families food box delivery received.
  • Food boxes and GIK picked up by PODs will be verified and signed for in the POD CityServe app and deducted from your HUB truckload electronically.
  • Farmers to Families food box data is reported to USDA, the supplier, and the CityServe office.
  • Other features provide POD tracking reports and history.
  • The media feed is a multi-platform feature which allows your HUB to post photos and share testimonials pertaining to the CityServe ministry.

POD CityServe App

The POD CityServe app is an easy-to-use church compassion supply store and utility tool designed specifically for CityServe PODs in the CityServe collaborative network. A CityServe POD (point of distribution) is a local church coordinating with CityServe to receive resources from its assigned HUB and meet the needs of its neighborhood with compassionate giving and relationship building. The POD CityServe app allows PODs to connect to a HUB in close proximity to their church location, and manage picked up items and distribution with approval, reporting, and tracking capabilities–creating a contactless and paperless verification process. Operating as an online supply store, picked up goods in-kind (GIK) are cataloged and made available for selection by users in the HERO app—resourcing people for compassionate giving to households in need. The POD CityServe app is a component of an app ecosystem that works in conjunction with the HUB CityServe and HERO Network apps.

How it Works:

  • Download the POD CityServe app in the Apple App Store or Google Play.
  • Register your POD by creating an account with the name of your church. Must use the full, correct address.
  • Connect to your HUB by selecting your city name.
  • Farmers to Families food boxes picked up at your HUB will be verified and signed for in the POD CityServe app and the receipt will be reported to your HUB.
  • PODs commit to USDA requirements for each Farmers to Families food box pick up.
  • Farmers to Families food box data is reported to USDA, the supplier, and the CityServe office.
  • GIK picked up at HUB is photographed and cataloged in the POD CityServe app.
  • Other features provide HERO Network tracking reports and history.
  • The media feed is a multi-platform feature allowing your POD to post photos and share testimonials pertaining to the CityServe ministry.

HERO Network App

To extend your ministry and gain influence in your community, we advise HUBs and PODs to utilize the HERO Network app. The HERO Network app is a community compassion engagement tool specifically designed for volunteers. This easy-to-use app allows individuals and families to report and track the distribution of food boxes to households. Users in the HERO Network app are NOT required to be connected to a CityServe POD for Farmers to Families food box deliveries; however, the app does work in conjunction with the HUB CityServe and POD CityServe apps. The HERO Network app is a great tool to mobilize the church body with relationship building and discipleship, and testify to God’s work through His church—most especially new salvations.

How it Works:

  • Download the HERO Network app in the Apple App Store or Google Play.
  • Create a personal account and connect with a CityServe POD, if applicable.
  • To deliver a food box to an individual or family, create a contact in the Food Delivery feature, and enter # in household and # of food boxes.
  • To deliver GIK, select the Item Request feature, then select the household to deliver to, and add items to the cart. Users can select date and time to pick up items from POD.
  • The media feed is a multi-platform feature allowing users to post photos and share testimonials pertaining to the CityServe ministry.
*Please note: Multiple users CAN be on one HUB or POD account. However, one email address CANNOT be used for multiple accounts across the 3 apps.